software, I prefer to use paid because I am eligible for prompt support. So I installed Avira on my test computer and researched for a few days on what’s happening to Avira’s update servers. I wasn‘t very sure at first but now I am confident to share with you on my findings and also the temporary fix until Avira fix the problem at their side.
One of the main difference between the personal and premium edition is the premium edition gets to update the latest virus definition using Avira’s Fast Premium update server. This is true because the Avira AntiVir personal edition gets the latest virus definition from personal.avira-updates.com and the premium gets it from premium.avira-updates.com. There are only 4 premium servers and as for the personal update servers, there are 24 of them. I am able to download the virus definition at full speed from any of the 4 premium servers but as for the 24 servers that are used for personal edition, I get timeout most of the time on 20 servers and only 4 ipv6 servers are working.
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